How To Send in a Repair
1. Package up your pipe(s) and send them via the courier of your choice to the following address:
Stem & Briar LLC.
c/o James Connelly
9211 S. Nicholson Rd.
Oak Creek, Wisconsin 53154
So that I can properly identify one package from the next, please include a note along with your pipe(s) containing:
A. Your Name
B. Your E-mail. If you do not have an e-mail, a contact phone is required
C. Contact Phone Number (optional)
D. Some detail on the repairs(s) you would like done.
2. Please send a quick E-mail just to give a heads up that I should be on the lookout for a package.
Also, include the requests for the repair work to be done.
It's easiest for me to pull up your email before starting work and ask question if I have any, but I'm happy to call and discuss too if that's easier.
3. Once repairs are completed, I will send an email off with the invoice and get your pipe(s) back!
If any questions come up during repair, I will make sure to contact you before proceeding.
That's it! any questions? Send me an E-mail, or give a call at 414-949-PIPE (7473)